CRM · Automation · GoHighLevel · Tech support
Your CRM and automations, set up properly and kept running.
OpsLuma helps small businesses set up GoHighLevel and other CRMs, automate follow-ups and bookings, and keep the tech side working — so leads stop slipping through and admin takes care of itself.
- Free 20-minute discovery call
- Clear scope and price before work starts
- No long-term contracts
A follow-up flow that runs by itself
Runs 24/7New lead comes in
From your website, an ad, or a phone enquiry.
Instant reply goes out
Text and email within two minutes, in your tone of voice.
Call gets booked
Straight into your calendar, no back-and-forth.
Reminders are sent
The day before and an hour before, so fewer no-shows.
Review request follows
After the job is done. Automatically.
Example of a typical setup. Every flow is built around how your business actually works.
Services
Practical help with the systems behind your business
Everything from a one-off fix to a complete CRM and automation setup. Clear scope, clear price, no jargon.
CRM setup & clean-up
Pipelines, contacts, tags and stages organised so you can see every lead and where it stands. Works with GoHighLevel, HubSpot, Pipedrive, Zoho and others.
Automation workflows
Follow-ups, appointment reminders, review requests and lead routing that run on their own, so nothing depends on someone remembering.
GoHighLevel support
Funnels, calendars, workflows, snapshots and integrations built, fixed or improved. Whether you are starting from scratch or untangling an existing account.
Tech virtual assistant
Ongoing hands-on help with your tools: updates, data entry, reports, small changes, and the tech tasks that keep piling up on your list.
System support & fixes
A form stopped sending, a Zap broke, an integration went quiet. I find the cause, fix it, and tell you in plain English what happened.
Integrations
Connect your CRM with your website, calendar, email, SMS, payments and spreadsheets so information moves without copy-and-paste.
Who I help
Built for small and mid-size businesses that are busy running the business
You do not need an IT department. You need someone who understands how leads and bookings flow through a business like yours and can make the tools do the work.
Construction & trades
Quote follow-ups and job reminders
E-commerce
Order updates and abandoned-cart recovery
Law firms
Client intake and consultation booking
Dental clinics
Appointment reminders and recall messages
Aesthetics clinics
Bookings, deposits and review requests
Coaches & consultants
Lead nurture and session scheduling
Real estate
Lead routing and viewing follow-ups
Coffee shops & local businesses
Loyalty messages and Google reviews
Other small businesses
If it is repetitive admin, it can probably be automated
How it works
A simple process, from first call to systems that run
No long discovery phases and no surprises. You always know what is happening and what comes next.
- Step 1
Discovery call
A free 20-minute call. We look at how leads and tasks move through your business today and where things get stuck or forgotten.
- Step 2
Plan and quote
You receive a short written plan: what will be built, what it costs and how long it takes. Nothing starts until you approve it.
- Step 3
Build and test
I set up or fix your CRM, automations and integrations, then test every step with real scenarios so it works on day one.
- Step 4
Handover and support
You get a walkthrough, simple documentation, and the option of ongoing support so small issues never become your problem.
Takes 20 minutes. No obligation.
About
Hi, I'm Ellen.
I help small business owners get their systems in order. Most of the businesses I talk to have the same problem: good work, real demand, but leads slipping through the cracks and hours lost every week to manual admin and tools that do not talk to each other.
OpsLuma exists to fix that. I work hands-on inside your CRM, GoHighLevel and automation tools, set things up properly, and stay available when you need changes or something breaks.
No agency layers, no account managers. You talk to the person doing the work.
How I work
Plain English
You will always understand what was built, why, and how to use it.
Practical over fancy
The simplest setup that solves the problem, not the most impressive one.
You own everything
Accounts, logins and automations stay in your name. No lock-in.
FAQ
Questions business owners usually ask
Do I need to already use GoHighLevel?
No. I work with GoHighLevel, HubSpot, Pipedrive, Zoho and similar tools. If you have nothing in place yet, I will recommend the option that fits your size and budget rather than the one with the most features.
How much does it cost?
It depends on the scope. Most setup projects are quoted as a fixed price after the discovery call, and ongoing support is a simple monthly arrangement. You always see the price before any work starts.
How long does a typical setup take?
Small fixes are usually done within a few days. A full CRM and automation setup typically takes one to three weeks, depending on complexity and how quickly access and content are available.
Will I be locked in?
No. Everything is built inside your own accounts, so you keep full ownership and access. There are no long-term contracts, and you can pause or stop support at any time.
Do you work with businesses outside your country?
Yes. All work is done remotely, and I adapt to your time zone for calls and handovers.
What happens if something breaks later?
You can book a one-off fix, or choose ongoing support so issues get handled without you chasing anyone. Either way, you will hear back quickly and get a plain-English explanation of what went wrong.
Contact
Tell me what is not working
Send a few lines about your business and the problem you want solved. No pitch, just a straight answer about whether I can help.
What happens next
- 1I reply within one business day with a few questions or a call link.
- 2We have a short call to understand what you need.
- 3You get a clear plan and price. You decide if we go ahead.